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Job Number : 25226
Type and Location : Manager / Northern Territory
Listed By : EASA Inc on 9 Aug 2018
Psychological Services Manager

This position is for an experienced senior psychologist with recognised clinical best practice and demonstrated management and leadership skills.

Employee Assistance Service Australia (EASA) is a not for profit organisation established in Darwin in 1982 providing organisational consulting, training and counselling services to individuals and organisations in the Northern Territory.

EASA is looking for an innovative and skilled individual to lead the Psychological Services team in the provision of Psychological Services and Organisational Consultancy.

Psychological Services

  • Employee Assistance Programs

  • Psychometric Testing and Assessment

  • Psychological Reports

  • Career Planning

  • Outplacement Servicesological Services

  • Critical Incident Stress Management Services

  • Alcohol & Other Drug Services

    Organisational Consultancy Services

  • Organisational Development

  • Training – Accredited and Non-accredited

  • Coaching

  • Human Resource Consulting

  • Alternative Dispute Resolution

    Responsible for:

    Direct supervision of all Psychological Services located in and operating out of Darwin and Katherine.  This includes a team of employees and sessional staff who provide services in Darwin, Palmerston, Katherine, Nhulunbuy and Jabiru, and where required.

    General Role:

  • Provide leadership for the Psychological Services Team.

  • Manage Psychological Services operations in Darwin, Palmerston and Katherine.

  • Oversight the policies, procedures and arrangements for delivery of Psychological services and client records management across the Northern Territory, to ensure best practice and quality services.

  • Ensure Supervision arrangements are in place for Psychological Services staff and maintain supervision in the Darwin office.

  • Receive client feedback forms for all EASA counselling clients and respond, as appropriate

  • Monitor and assist in preparing Psychological Services budget and targeted incomes.

  • Provide a Psychological Services report for the Board on a monthly basis.

  • Maintain compliance with NT Alcohol and Other Drug Service Level Agreement for counselling services in the Northern Territory.  Assist with the preparation of Service Level Agreements.

  • Maintain the ethical practices and policies of the EASA, APS and NT Registration Board, including maintaining records within the legal and professional guidelines.

  • Assist in developing and implementing the Psychological Service’s strategic long-term and short-term plans and business plans.

  • Represent EASA and liaise with agencies and other professional and community groups to ensure:

    • EASA is up to date with the latest developments and that other organisations are aware of services provided by EASA.
    • a good personal knowledge of other treatment services is maintained so that the appropriate referrals are made.
  • Maintain professional affiliations and enhance professional development to keep current in the latest psychological trends and developments, providing advice internally on market trends and industry professional standards

  • Travel throughout the Northern Territory and Australia as required.

  • Conduct performance appraisal with Psychological Services staff.

  • Attend and contribute to weekly EASA general staff and Management Group team meetings.

  • Manage a counselling caseload providing short term counselling for individuals across a broad range of issues including:  alcohol and other drug misuse, work related problems, relationship and family difficulties, grief, depression, anxiety, emotional stress or other personal problems.

  • Provide Psychological reports as required.

  • Undertake special projects and other assignments as required.

  • Performance of the above duties in accordance with EASA NT Inc. policies and procedures.

    Essential Criteria:

  • Relevant tertiary qualifications in Psychology, eligibility for registration with the NT Registration Board, eligibility for full or associate membership of the Australian Psychological Society and current drivers’ licence.

  • Enthusiastic and energetic approach to varied and sometimes challenging work that may involve travel to remote regions in the Northern Territory.

  • Experience in generalist counselling across a range of issues, including Trauma, critical incidents, Alcohol & Other Drugs for individuals, couples and groups.

  • Demonstrated ability in team management and professional supervision of counsellors.

  • Exercise a high degree of initiative, judgement and discussion with an ability to organise work, delegate and achieve goals and objectives to maintain and extend high quality service provision.

  • High standard of interpersonal and communication skills, together with professional report writing and presentation skills of a high order.

  • Demonstrated ability to successfully initiate, develop and implement proposals for service delivery and training and development programs for client organisations.

  • Ability to promote and sell the services offered by Psychological services to organisations.  These services include Employee Assistance Programs, Trauma support and training facilitated by the Psych Services Team.

  • Current Police Check & Ochre Card

    Desirable Criteria:

  • Knowledge in the administration and interpretation of psychometric tests (eg. cognitive, vocational, personality etc) based on sound understanding of issues relating to assessment.

  • Knowledge in professional psychological report writing that meets accepted standards.

  • Sound computing skills using Microsoft Office.

  • Knowledge related to the role and functions of Employee Assistance Programs.

  • Registered supervisors on the Psychological Intern Program

    The successful applicant will have the ability to:

  • work within a challenging environment with diverse needs and in a variety of roles

  • work collaboratively as part of the Management team

  • work autonomously


  • Professional development allowance of $3000 per annum

  • 5 days professional development leave per annum

  • $300 wellness allowance per annum

  • EASA vehicle provided as part of package

  • Underground carpark provided

  • Brand new office conveniently located in The Avenue, Parap

Contact Details
Louise Page

Chief Executive Officer

ph: 08 8941 1752

AMP special member benefit

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