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Job Number : 23868
Type and Location : Counselling / Melbourne
Listed By : EACH on 13 Mar 2018
Chinese Peer Connection (CPC) Coordinator

About The Program /Role: The EACH Chinese Peer Connection (CPC) Program is funded by the Victorian Responsible Gambling Foundation.

  • Part Time
  • Eastern Suburbs Location
  • 0.6EFT (Mon - Thursday flexible)
  • Fluency in Mandarin and Cantonese mandatory

About EACH:

At EACH, our vision is for a healthy and inclusive community.

We provide a range of health, disability, counselling and mental health services across Victoria, New South Wales, Queensland, ACT and Tasmania.

We recognise that not everyone experiences life equally, due to a range of factors including gender, socio-economic status, cultural background and education level.

Our focus therefore, is about creating opportunities for equitable outcomes. No matter what someone's starting place, we will support them to achieve their hopes and aspirations.

We embrace diversity in all its forms and respect everyone's strength and contributions irrespective of gender, ethnicity, culture, religious beliefs, sexual orientation and political views.

Chinese Peer Connection (CPC) Program

The EACH Chinese Peer Connection (CPC) Program is funded by the Victorian Responsible Gambling Foundation. It offers free, confidential telephone peer support to members of the Chinese community who have been adversely affected by gambling. The telephone support service is provided by trained, Chinese speaking (Mandarin and Cantonese) volunteers who have had a personal experience with gambling and have entered into recovery phase. The program is also available to 'affected others' - partners, families and friends.

The CPC program:

  • is integrated and linked with the EACH Gambler's Help Eastern program which offers individuals experiencing gambling related harm - Financial and Therapeutic Counselling service options. In combination with the CPC Program, these programs offer a continuum of gambling support options to clients and affected others
  • aims to reduce harm by providing an integrated service response promoting recovery and linking clients into other EACH services and therapeutic gambling counselling.
  • engages in a range of Community Development strategies providing information and education relating to the causes and triggers associated with gambling behaviour.
  • aims to reduce the stigma and shame often felt by individuals preventing them from seeking help.
  • seeks to educate and dispel cultural perceptions that some members of the Chinese community hold in relation to the western concept of counselling.


The purpose of Chinese Peer Connection (CPC) Coordinator role is to oversee the day to day operations of the CPC program and the management of the program's volunteers.

The role ensures the provision of accessible, high quality, in language telephone support services to individuals and affected others adversely affected by gambling.

The CPC Coordinator supports the IST Lead and Area Manager to provide services that are welcoming, hopeful, empathic, trauma informed and culturally appropriate. The identification of a range of co-occurring mental health, AOD, social and primary health issues associated with gambling related harm is core to the development and provision of responsive therapeutic interventions for this client group. The CPC Coordinator role will be responsible for driving this development and ensuring that service delivery is integrated with other Gambler's Help services, other EACH services and offers collaborative care for the clients that EACH serves.

The CPC Coordinator role is a key component of the management arm and fosters the capability of EACH Therapeutic Gambler's Help services. Provision of high quality line management and supervision is core to achieving these objectives and sits as a key primary responsibility area of this role.

There are also elements of service promotion and community awareness raising within this position along with resource development.

Please review and address the Key Selection Criteria of this position to apply.

For specific information about the role, please contact Julie Blacker on 0417 260 675

Vacancy closes 5pm, Friday, 23 March 2018.

For a full position description and/or to apply on line please visit our Careers Centre at

We recognise the benefits that diversity and inclusions brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

Please note that all appointments are subject to one or more of the following forms of pre-employment safety screening checks including; Police Record Check, Working with Children Check, Disability Work Exclusion Scheme Check, Reference Checks and APHRA Registration Check.

Contact Details
For a full position description and/or to apply on line please visit our Careers Centre at and quote reference number:4051712.

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