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Job Number : 25551
Type and Location : Counselling / ACT
Listed By : UM Canberra on 13 Sep 2018
APS6 Counsellor/Case Coordinator

APS6 Counsellor/Case Coordinator

Ongoing, Full Time

Salary $84,374 - $95,809 per annum

Location: Canberra City, ACT

Reference No: DVAO1030

This Counsellor/Case Coordinator role is based in Canberra Regional office of Veterans and Veterans Families Counselling Service will ensure provision of high quality clinical services to the region including assessment and referral, evidence based individual, couple and family counselling, and case management to eligible VVCS clients.

Duties include:
1. Provision of high quality clinical services including assessment and referral, evidence based individual, couple and family counselling, and case management to eligible VVCS clients in order to achieve outcomes identified in care planning processes.

2. Contribution to the development and delivery of VVCS group programs as required.

3. Maintaining clinical records according to VVCS standards, collating and analysing data from client records, and preparing reports as required to assist in evaluating and improving service delivery.

4. Facilitating the delivery of VVCS counselling and other programs to veterans, ADF personnel and their families in rural and outer metropolitan areas by;
• applying quality assurance principles and procedures to ensure the clinical practice, reporting and invoicing activities of outreach counsellors meet contractual requirements
• ensuring VVCS contracted counsellors and other providers are accessing relevant services, resources and supports for VVCS clients.

5. Liaising and forming partnerships with DVA, the ADF, other government departments, ex-service organisations, community health and welfare agencies, and all other organisations involved in meeting the identified needs of veteran and defence force communities and families.

6. Participation in and contribution to ongoing learning and development activities and maintenance of professional status.

7. Participation in community development and service promotion activities as required.

8. Participation in VVCS program evaluation and research activities, contributing to project management activities that implement strategic directions and quality improvement recommendations, and provide feedback for ongoing development of clinical policies and procedures.

9. Applying the principles of cooperative and safe working practices consistent with APS Values and the Department’s mission, vision, approach and values.

Eligibility: Mandatory qualifications apply and applicants must be an Australian Citizen.  Working with Children (WWC) and/or Vulnerable People Checks/Clearance must be obtained prior to commencing in the position.

Note: An order of merit will be established that may be used to fill similar positions within the next 12 months.  

DVA supports the principles and practices of workplace equity and diversity.

Contact Officer: For any job related information required after reading the selection documentation, please contact Kate Gimson on 02 6225 4620.

For selection documentation and other information visit: and complete the on-line application. For further enquires, e-mail or phone 1300 555 246. 


Closing date: 11.30pm Thursday, 27 September 2018.

Contact Details

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