About the Role

The Student Wellbeing Liaison is responsible for providing initial responses and support to students and conducting health and wellbeing assessments for students presenting in a highly distressed state. The role is responsible for the de-escalation of student distress, identification of student health and wellbeing needs, and prioritisation of service provision.

As a Student Wellbeing Liaison, you will:

• Provide initial response and support for students who present in high distress, conduct health and wellbeing assessments, de-escalate and identify service provision needs.
• Assess the nature of student distress and identify relevant contributing factors including health and wellbeing concerns.
• Provide staff consultations to educate the Deakin community on recognizing and responding to student distress, promoting mental wellbeing, and raising awareness of Student Health and Wellbeing Services.
• Deliver effective and efficient services, using a client centred, evidence-based approach.
• Seek feedback from clients (staff and students) regarding their satisfaction with the service, respond to all feedback with openness and transparency and seek to identify ways to improve service provision.
• Establish and maintain strong relationships with a wide range of stakeholders within and external to the University, to ensure efficient and effective referrals.

To be successful, you’ll have:

• A relevant undergraduate degree with subsequent relevant experience in mental health intake/triage such as social work or psychology, welfare, counselling, mental health nursing
• Experience in sensitively managing initial disclosures, including sexual harassment and assault.
• Experience in responding to family/domestic violence reports and mental health concerns (suicidal/homicidal/psychotic experiences)
• Demonstrated experience in working collaboratively within multidisciplinary services to enhance health and wellbeing outcomes, in the provision of timely and effective services
• Relevant experience within the tertiary environment (desirable)